We attach great importance to the privacy and personal information protection of users. This policy is intended to clearly explain how we collect, use, store, disclose and protect your personal information in the process of providing products and services. This policy applies to all your actions when using our applications, websites, platforms and related services.
Please read this policy carefully before using the service so that you can better understand and make appropriate choices. Once you start using our products or services, it means that you have fully understood the content of this policy and agree that we collect and use your relevant information as described in this policy.
"Personal information" refers to information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information, or data that reflects the activities of a specific natural person. Including but not limited to name, ID number, contact information, address, online identity, transaction records, etc.
During your use of our services, we may collect personal information related to you for the following purposes:
Registration information: such as your nickname, mobile phone number, email address, login password, etc.
Identity authentication information: such as ID photo, materials required for real-name authentication;
Device information: such as device model, operating system, IP address, unique device identifier, etc.;
Location information: including geographic location based on GPS or WiFi (with your authorization);
Behavior information: your browsing, clicking, and search records during the use of our services;
Communication information: records of your communication with our customer service, call recordings, etc.
The personal information we collect may be used in the following scenarios:
Provide you with products and services, including registration, login, identity verification, etc.;
Improve service quality and user experience;
Prevent online fraud and ensure transaction security;
Comply with legal and regulatory requirements or regulatory compliance requirements;
Push product, event or service information related to you (optional);
Send you service notifications, marketing information or customer feedback invitations, etc.
To enhance your visit experience and optimize service performance, we may use technologies such as cookies, pixel tags, and local storage. They help us:
Identify user identity and login status;
Record your preferences;
Perform statistical data analysis;
Provide personalized services or advertisements.
You can reject or manage cookies through browser settings, but this may affect the use of some functions.
We use a secure storage mechanism to store your personal information, including encrypted databases, local caches, etc.
According to legal provisions, we will store the personal information collected from users in mainland China on servers within China, unless otherwise provided by law or with your explicit authorization.
We will only store personal information for the shortest period necessary to achieve the purposes described in this policy, and will delete or anonymize it after the period expires.
For example:
Registration information: retained until you cancel your account;
Payment information: retained until the time limit required by relevant laws and regulations;
Customer service information: The retention period is generally no more than three years, subject to specific business needs.
We will not share your personal information with any third party, except in the following circumstances:
Share with partners to provide the services you need, such as third-party payment, cloud computing service providers, etc.;
Comply with laws, regulations, judicial or administrative requirements;
To safeguard our legitimate rights and interests or protect the life and property of others;
Other circumstances permitted by law.
We require partners to sign a strict data protection agreement to clarify their responsibilities and obligations when processing data.
In the case of business transfer, merger or asset sale, if your personal information is transferred, we will inform you in advance and require the new recipient to continue to comply with the content of this policy or obtain your consent again.
We will not disclose your personal information publicly unless we obtain your explicit authorization or otherwise required by laws and regulations. For example, submitting materials as required by the court in litigation proceedings.
In the following circumstances, we do not need to obtain prior consent to process your information:
National security, public safety, and major public interests;
To fulfill legal obligations;
To sign and perform contracts;
For the public health interest or to protect personal life and property in an emergency;
Information obtained through legal public channels;
Other circumstances clearly stipulated by laws and regulations.
We adopt a variety of security technologies and management systems to ensure the security of personal information:
Use SSL encryption to transmit data;
Establish strict data access rights and audit mechanisms;
Perform regular security risk assessments;
Carry out information security training for employees;
Configure firewalls, intrusion detection systems, and data backup mechanisms.
If an information security incident occurs, we will activate the emergency response mechanism within 72 hours in accordance with the law, and promptly notify users by email, phone, announcement, etc., and report to the regulatory authorities at the same time.
According to relevant laws and regulations, you have the following rights, which can be exercised through online customer service or account settings:
You can log in to your account at any time to view your registration information, transaction records, etc.
If you find that the information is wrong, you have the right to apply for correction.
You can apply to delete personal information in the following circumstances:
The purpose of processing has been achieved or cannot be achieved;
You withdraw your consent;
You cancel your account;
Information is processed illegally, etc.
We will review and process your request within 15 working days.
You can revoke some or all authorizations, and you may not be able to continue to use the relevant functions after the withdrawal.
You can apply for cancellation through the account settings page. We will complete the cancellation for you after identity verification and delete the relevant information, unless otherwise required by law.
We have the right to modify this policy. If the policy content is updated, we will inform you of the latest version through site notifications, pop-up prompts, emails, etc. Important changes will be notified to you in advance and your consent will be obtained. The main changes include but are not limited to:
The scope of services and the purpose of processing personal information have undergone major adjustments;
The data recipient has changed;
The user rights and the way they are exercised have changed;
The security protection mechanism has been significantly upgraded;
Our control and ownership have been transferred.
If you do not agree to the updated content, you should stop using the service; if you continue to use it, you will be deemed to have accepted the updated privacy policy.
If you have any questions, suggestions or complaints about the content of this policy, you can contact us through the contact information on the game details page. We will respond as soon as possible. During the process, you may be asked to verify your identity or provide relevant supporting documents.